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FAQ

  1. What is KasutYOU?

    KasutYOU is an online shop where you can get  products at a reasonable price. Imagine a warehouse sales 365 days a year 24 hours 7 days.
     
  2. Why shop at KasutYOU?

    Here at KasutYou, you will get the best price for all shoes products. Shipping and payment is a breeze and hassle free.
     
  3. Is it safe to shop at KasutYOU ?

    Yes it is safe ! All customer informations and online payments go through our SSL (Secure Socket Layer) so all informations are encrypted. Payments are made through iPay88.
     
  4. Do you store our personal informations ?

    Yes , we only store your personal informations like Name, Address and Emails so that we can contact you and also ship you your products. We do not resell your information to any other party.
     
  5. Do you store our Credit Card details ?

    No we do not store any credit card information in our system nor our database.
     
  6. How do I buy from KasutYOU ?

    For more informations on shopping on KasutYOU, please visit our How To Shop page for further details.
     
  7. Do I need to register as a member to shop ?

    Yes, you need to register as a member in KasutYOU so that we can ship you your product and contact you when needed.
     
  8. How do I register to be a member ?

    There are two ways to register as a member :
    1) On the left side of the website , you can click on the REGISTER link to register as a member.
    2) During the checkout process.
     
  9. What is your Refund Policy ?

    Please choose your products carefully as KasutYOU will not refund for change of mind.

    There will be no credit given on order price differences among KasutYOU Online prices ,KasutYOU Retail Outlets prices and KasutYOU warehouse sale prices. All prices are for KasutYOU Online shopping only, and may vary according to our warehouse sale special prices and promotions.

    In the event of damaged, missing or incorrect goods received, these matters must be reported to KasutYOU within 24 hours of receipt. This can only be done via email to our info@kasutyou.com.

    In the event that incorrect goods are delivered, KasutYOU shall have no responsibility to replace same in the event that the goods are removed from their packaging. Further, usage of any goods in any way, as determined at the discretion and the sole opinion of an appropriate KasutYOU employee shall void any claims that incorrect goods have been delivered.

    The customer is responsible for any freight and insurance charges involved in returning the goods back to KasutYOU.

     
  10. What is iPay88 ?

    iPay88 is an online payment gateway for your secured transaction during checkout. For more information, visit iPay88